Policy Statements

Accessibility Statement

Carecor is committed to providing access to services for employees and clients that accommodates the needs of all individuals, including those with disabilities. We have developed a policy and a set of procedures to ensure our compliance with the Accessibility for Ontarians with Disabilities Acts (AODA), 2005. We strongly support this initiative.

Carecor staff has received training on practices and procedures that reflect the Accessibility Standards for Customer Service; such as, accommodating persons who use support persons or animals, persons who use assistive devices, persons who need help with communication. It is our goal to remove any barriers that keep someone with a disability from receiving access to services.

A person with a disability who is accompanied by a support person will be allowed to have that person accompany them on our premises. There is no fee charged for the support person.

We welcome feedback from you on the accessibility services provided by Carecor Health Services. You can provide your comments by letter, telephone or by email at info@carecor.com.

Our Policy and Procedure on Accessilibity Standard for Customer Service is available upon request. Please contact us by any of the above methods if you require assistance to use Carecor's services. We will respond promptly.

Environmental Policy Statement 

Carecor is committed to carrying on our business in a way that preserves essential ecosystems, and minimizes the impact of our business on the environment so as to provide for the wellbeing of future generations. 
 
How We Will Accomplish This:
 
Carecor Health Services (Carecor) will meet all legal requirements and any environmental commitments that it makes, with the objective of exceeding these legal requirements where it makes business sense. 
 
Carecor will work to prevent or mitigate adverse effects on the environment with a long-term objective of continual improvement in its environmental management system and its environmental performance. 
 
Carecor will set environmental performance targets as part of its annual business planning process and will monitor its performance against these targets. 
Carecor will communicate its environmental policy and performance to its employees, clients and other stakeholders. 
 
Carecor Senior Management is responsible for the development and maintenance of an environmental management system that achieves the requirements of this policy, including reporting to the Board on Carecor’s overall environmental performance. 
 
Carecor Supervisors, Managers and Directors are accountable for the effective implementation of the environmental management system as applicable within their respective areas and for reporting on their environmental performance. They are also responsible for providing timely notification of any significant environmental event in accordance with the approved procedures. 
 
All employees and contractors are accountable for environmental performance and compliance within the scope of their role. 
 
Key performance indicators for Carecor’s environmental program include the following:
  • Energy efficiency - conserve water and energy
  • Reduce, re-use, recycle and compost
  • Move towards a paperless office environment